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Service Field Report
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Project name
*
Company - Location
Date
*
Field service technician
*
Pick one
Casey Cox
Joel Hobson
Justin Scott
Michael Cruz
Justin Lira
Konner Cox
Customer
Mark Chase
Dewayne Martz
Braeden Smith
Motor description
*
Pick one
205-15-3600
205-15-2700
205-15-1800
205-10-1800
180-10-3600
180-10-2400
180-7.5-1800
150-7.5-3600
150-7.5-2400
150-5-2400
150-5-1800
130-5-4200
130-5-3600
Custom Nameplate
Motor serial number
*
Submit one form per motor
Motor generation
*
Pick one
Gen2
Gen4
Faults displayed (Gen2)
*
Hardware Overcurrent
Software Overcurrent
Overvoltage
Undervoltage
Over Temperature
Gate Drive
Gate Drive UV
DC Bus Overcurrent
UART Comm Error
Current Phase Imbalance
Voltage Phase Imbalance
Motor Parameters
Motor Disable
Undefined
Motor Parameters Not Updated
CIM Fault
Cosmetic Damage
Other
Hold the Command key to select multiple faults
Over Temperature sub faults
*
None
Thermistor 1 Temp
Thermistor 2 Temp
Thermistor 3 Temp
Thermistor 4 Temp
Thermistor 5 Temp
Thermistor 6 Temp
Stator RTD Temp
Stator Phase Temp
Board Temp
Hold the Command key to select multiple faults
Gate Drive sub faults
*
None
Gate Drive Fault U
Gate Drive Fault V
Gate Drive Fault W
Gate Drive Fault UVLO
Hold the Command key to select multiple faults
UART Comm Error sub faults
*
None
INV Comm
Digital Inputs
Analog Inputs
User 24V
INV Settings
INV FS Load Failure
Hold the Command key to select multiple faults
Faults displayed (Gen4)
*
Hardware
Overcurrent
Overvoltage
Undervoltage
Over Temperature
Gate Drive
Gate Drive UV
DC Bus Overcurrent
UART Comm Error
Current Phase Imbalance
Voltage Phase Imbalance
Motor Parameters
Motor Disable
Undefined (14 bit)
Motor Parameters Not Updated
Startup
Cosmetic Damage
Other
Hold the Command key to select multiple faults
Over Temperature sub faults
*
None
Thermistor 1 Temp
Thermistor 2 Temp
Thermistor 3 Temp
Thermistor 4 Temp
Thermistor 5 Temp
Thermistor 6 Temp
Stator RTD Temp
Stator Phase Temp
Board Temp
Hold the Command key to select multiple faults
Gate Drive sub faults
*
None
Gate Drive Fault
Undefined (2 bit)
Undefined (3 bit)
Gate Drive Fault UVLO
Hold the Command key to select multiple faults
UART Comm Error sub faults
*
None
INV Comm
Digital Inputs
Analog Inputs
User 24V
INV Settings
INV FS Load Failure
Hold the Command key to select multiple faults
Work performed
*
Maintenance
Repair onsite
Replace/RMA motor
Billable work out of Infinitum scope
Choose all that apply
Maintenance performed
Maintenance performed
*
Motor visually inspected for deficiencies.
Motor accessed and faults reviewed, any known issues were corrected within contract scope.
Motor cleaned and returned to service.
Choose all that apply
Repair onsite
Reason for repair
*
Parts needed to repair motor
*
Replace/RMA motor
Reason for replacement
*
Incoming voltage
*
Document any conditions surrounding the motor related to replacement/RMA
*
Billable work outside of Infinitum scope
Describe work needed and performed
*
List parts and materials needed to complete task
*
Time spent on task
*
Hours
Number of techs involved
*
Upload Image(s)
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Additional details or work
Name
*
Email
*
Phone
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