Service Field Report Please enable JavaScript in your browser to complete this form.LayoutProject name *Company – LocationDate *Field service technician *Pick oneCasey CoxJoel HobsonBill BuggyMichael CruzJustin LiraKonner CoxCustomerLayoutMotor description *Pick one205-15-3600205-15-2400205-10-1800180-10-3600180-10-2400180-7.5-1800150-7.5-3600150-7.5-2400150-5-2400150-5-1800130-5-4200130-5-3600Motor serial number *Submit one form per motorMotor generation *Pick oneGen2Gen4Gen2 faultsFaults displayed (Gen2) *Hardware OvercurrentSoftware OvercurrentOvervoltageUndervoltageOver TemperatureGate DriveGate Drive UVDC Bus OvercurrentUART Comm ErrorCurrent Phase ImbalanceVoltage Phase ImbalanceMotor ParametersMotor DisableUndefinedMotor Parameters Not UpdatedCIM FaultHold the Command key to select multiple faultsOver Temperature sub faults *NoneThermistor 1 TempThermistor 2 TempThermistor 3 TempThermistor 4 TempThermistor 5 TempThermistor 6 TempStator RTD TempStator Phase TempBoard TempHold the Command key to select multiple faultsGate Drive sub faults *NoneGate Drive Fault UGate Drive Fault VGate Drive Fault WGate Drive Fault UVLOHold the Command key to select multiple faultsUART Comm Error sub faults *NoneINV CommDigital InputsAnalog InputsUser 24VINV SettingsINV FS Load FailureHold the Command key to select multiple faultsGen4 faultsFaults displayed (Gen4) *HardwareOvercurrentOvervoltageUndervoltageOver TemperatureGate DriveGate Drive UVDC Bus OvercurrentUART Comm ErrorCurrent Phase ImbalanceVoltage Phase ImbalanceMotor ParametersMotor DisableUndefined (14 bit)Motor Parameters Not UpdatedStartupHold the Command key to select multiple faultsOver Temperature sub faults *NoneThermistor 1 TempThermistor 2 TempThermistor 3 TempThermistor 4 TempThermistor 5 TempThermistor 6 TempStator RTD TempStator Phase TempBoard TempHold the Command key to select multiple faultsGate Drive sub faults *NoneGate Drive FaultUndefined (2 bit)Undefined (3 bit)Gate Drive Fault UVLOHold the Command key to select multiple faultsUART Comm Error sub faults *NoneINV CommDigital InputsAnalog InputsUser 24VINV SettingsINV FS Load FailureHold the Command key to select multiple faultsWork performed *MaintenanceRepair onsiteReplace/RMA motorBillable work out of Infinitum scopeChoose all that applyMaintenance performedMaintenance performed *Motor visually inspected for deficiencies.Motor accessed and faults reviewed, any known issues were corrected within contract scope.Motor cleaned and returned to service.Choose all that applyRepair onsiteReason for repair *Parts needed to repair motor *Replace/RMA motorReason for replacement *Incoming voltage *Document any conditions surrounding the motor related to replacement/RMA *Billable work outside of Infinitum scopeDescribe work needed and performed *List parts and materials needed to complete task *LayoutTime spent on task *HoursNumber of techs involved *Upload files * Click or drag files to this area to upload. You can upload up to 5 files. Please provide images of the motorAdditional details or workLayoutName *Email *Company *PhoneJob title *Submit
